The Global Hospitality Marketplace
THIRD PARTY HOTEL MANAGEMENT
As a Hotel Management Company, BSG Hospitality specialises in professionally managing hotels for hotel owners in exchange of pre determined Hotel Management Fees. BSG Hospitality focusses on managing hotels with high levels of efficiencies with the ultimate aim of creating a high brand value of the owners. This eventually results in increasing the asset value of the hotel property. We operate in professional framework that attracts the best talent and resources to help the hotel's business and brand.
In the Hotel Management Contract framework, we will mutually prepare an agreement that will focus on maintaining a fine balance between smooth hotel operations, financial stability, healthy income generation and maximise profitability for the hotel and parties involved.
The key benefit of a Hotel Management Agreement is that a vast portion on the profits go to the Hotel Owner.
HOTEL PRE OPENING SUPPORT
BSG Hospitality's experience of opening multiple hotels is a valuable subject matter for our clients to leverage on. From choosing and ordering OSE to developing a hiring strategy; we provide you with the best advise to ensure your hotel opening is smooth and is light on your pocket as well.
Here is the Scope of Work involved in a Pre-Opening Hotel Project:
1.Pre Opening Operational Support
2.Sales and Marketing
3.Revenue Management
4.Setting up of F&B
5.Customer Relationship Management (CRM) Setup
6.Hotel Finance
7.Human Resources & Staffing
8.Hotel Management Training
REVENUE MANAGEMENT & DISTRIBUTION
BSG Hospitality Consulting will advise you about up-to-date Revenue Management practices that are not expensive and will help your hotel maximize revenue. We will also audit and optimize your distribution channels to help you reach customers that your sales team is unable to reach. You will benefit from our expertise in Multi Hotel and Multi Market Revenue Management experiences that our team has gained by working with international hotel chains like Accor, Marriot and Swissotel. Our extensive exposure to distribution support providers like RateTiger also gives us an edge as Revenue Management Consultants globally. You can also outsource your Revenue Management responsibilities to us. RGi1 takes care of Revenue Management functions for small and medium sized hotels. Visit www.RGi1.com to know more
BUSINESS STRATEGY
BSG Hospitality Consulting will help you with your hotel's business strategy if you think your hotel business has reached a stage of stagnancy and you are worried about the future of your business. It always helps to seek help and we will present a realistic outline of your current business status and future possibilities. We will conduct a thorough review of the business and map it with current trends that similar businesses are following globally. BSG Hospitality Consulting will work on a road-map together with you and we will both strive to achieve our goals together. BSG Hospitality's support will be life long.
HOTEL OPERATIONS CONSULTANCY
BSG Hospitality Consulting will start by conducting an operations audit of your hotels' revenue streams, cost centers, cost management practices, staffing ratios, contracted services data, employee satisfaction, guest satisfaction, guest feedback, profitability and business continuity. Our services are customized to meet the specific needs of each client. BSG Hospitality will work collaboratively throughout the entire process and guarantee measurable results. Contact us to find out how we can help you from saving your hotel from slipping away deeper into the non performance downward spiral.
RESTAURANT OPERATIONS CONSULTANCY
BSG Hospitality Consulting will conduct an operations review and audit of your restaurant operations and give you a detailed report about our findings. The review will consist of key performance markers like revenue streams, cost management initiatives, stock in hand, employee satisfaction, guest satisfaction, feedback analysis, staffing and profitability analysis. BSG Hospitality's exposure to global trends and practices will add value to your business and will help you make the necessary course correction to your business. BSG Hospitality Consulting's collaborative style of working will be the most comfortable yet effective experience for you.
MANPOWER ANALYSIS AND STRATEGY
BSG Hospitality Consulting understands how difficult it was to rightsize your teams that served you well for years. This pandemic has put businesses in critical care without warning. BSG Hospitality will bring their know-how of managing hotel operations with optimal staffing thereby resulting in happy teams and higher profits. BSG's extensive exposure with hotels like Ibis and Novotel gives us the confidence that hotels can be managed well with staffing ratio of 0.4 and below. This is a tried and tested formula, that requires hand-holding of the team for an extended period of time. We will share our key learnings with you and teach you how to run efficient hotel operations with just the right number of staff members.
DRAFTING BUDGET AND BUSINESS PLAN
BSG Hospitality Consulting helps hotel owners and hotel operators draft budgets and business plans for hotels and restaurants. We can create one for you from scratch or review a set of business plans for your multiple businesses. We bring with us over a decade's experience in making and reviewing business plans and we are willing to share our knowledge with our clients. BSG Hospitality Consulting will work with you to lay the blueprint for your business. If you are a chain of hotels and are finding it cumbersome to manage budget reviews, BSG Hospitality Consulting is here to help.
MYSTERY SHOPPER SERVICES
Your hotel team is doing their best to serve your guests. As a hotel owner, using a Mystery Shopper helps you understand how engaged your team is. Mystery Shopping is a great way to stay abreast with the goings-on at your hotel in your absence and gives you an independent view of your hotel operations. With hotels coming back on track, albeit with restructured teams, its never too late to invest in a round of Mystery Shopping.