Elevate Your Guest Experience with BSG
Welcome to BSG Hospitality Consulting - your one-stop solution for all your hospitality needs. Our team has extensive experience in Hotel Operations, Pre Opening Advisory, Restaurant Management, Revenue Management and Villa Management.
About
Tailored Solutions for Your Unique Needs
BSG Hospitality Consulting is a Boutique Consulting Firm for medium and large size hotels in India. We specialize in Pre Opening Advisory, Franchize Advisory, Third Party Hotel Management and Revenue Management Services
Services
Boutique Consulting for Hotels
Our team has years of industry experience and is able to provide valuable recommendations and strategies to help your hotel succeed in today's competitive market.
THIRD PARTY HOTEL MANAGEMENT
As a Hotel Management Company, BSG Hospitality specialises in professionally managing hotels for hotel owners in exchange of pre determined Hotel Management Fees. BSG Hospitality focusses on managing hotels with high levels of efficiencies with the ultimate aim of creating a high brand value of the owners. This eventually results in increasing the asset value of the hotel property. We operate in professional framework that attracts the best talent and resources to help the hotel's business and brand. In the Hotel Management Contract framework, we will mutually prepare an agreement that will focus on maintaining a fine balance between smooth hotel operations, financial stability, healthy income generation and maximise profitability for the hotel and parties involved. The key benefit of a Hotel Management Agreement is that a vast portion on the profits go to the Hotel Owner.
HOTEL PRE OPENING SUPPORT
BSG Hospitality's experience of opening multiple hotels is a valuable subject matter for our clients to leverage on. From choosing and ordering OSE to developing a hiring strategy; we provide you with the best advise to ensure your hotel opening is smooth and is light on your pocket as well. Here is the Scope of Work involved in a Pre-Opening Hotel Project: 1.Pre Opening Operational Support 2.Sales and Marketing 3.Revenue Management 4.Setting up of F&B 5.Customer Relationship Management (CRM) Setup 6.Hotel Finance 7.Human Resources & Staffing 8.Hotel Management Training
REVENUE MANAGEMENT & DISTRIBUTION
BSG Hospitality Consulting will advise you about up-to-date Revenue Management practices that are not expensive and will help your hotel maximize revenue. We will also audit and optimize your distribution channels to help you reach customers that your sales team is unable to reach. You will benefit from our expertise in Multi Hotel and Multi Market Revenue Management experiences that our team has gained by working with international hotel chains like Accor, Marriot and Swissotel. Our extensive exposure to distribution support providers like RateTiger also gives us an edge as Revenue Management Consultants globally. You can also outsource your Revenue Management responsibilities to us. RGi1 takes care of Revenue Management functions for small and medium sized hotels. Visit www.RGi1.com to know more
BUSINESS STRATEGY
BSG Hospitality Consulting will help you with your hotel's business strategy if you think your hotel business has reached a stage of stagnancy and you are worried about the future of your business. It always helps to seek help and we will present a realistic outline of your current business status and future possibilities. We will conduct a thorough review of the business and map it with current trends that similar businesses are following globally. BSG Hospitality Consulting will work on a road-map together with you and we will both strive to achieve our goals together. BSG Hospitality's support will be life long.
HOTEL OPERATIONS CONSULTANCY
BSG Hospitality Consulting will start by conducting an operations audit of your hotels' revenue streams, cost centers, cost management practices, staffing ratios, contracted services data, employee satisfaction, guest satisfaction, guest feedback, profitability and business continuity. Our services are customized to meet the specific needs of each client. BSG Hospitality will work collaboratively throughout the entire process and guarantee measurable results. Contact us to find out how we can help you from saving your hotel from slipping away deeper into the non performance downward spiral.
RESTAURANT OPERATIONS CONSULTANCY
BSG Hospitality Consulting will conduct an operations review and audit of your restaurant operations and give you a detailed report about our findings. The review will consist of key performance markers like revenue streams, cost management initiatives, stock in hand, employee satisfaction, guest satisfaction, feedback analysis, staffing and profitability analysis. BSG Hospitality's exposure to global trends and practices will add value to your business and will help you make the necessary course correction to your business. BSG Hospitality Consulting's collaborative style of working will be the most comfortable yet effective experience for you.
RECRUITMENT AND MANPOWER STRATEGY
Struggling with staffing? BSG Hospitality Consulting can streamline your recruitment and manpower management. Their experts conduct thorough operations audits, analyzing staffing ratios and identifying areas for optimization. This means you'll have the right number of people in the right roles, boosting both team satisfaction and profitability. BSG Hospitality understands the challenges of rightsizing after the pandemic. They leverage their experience with major hotel chains to develop customized staffing strategies. Imagine achieving optimal staffing levels like 0.4 per occupied room, a strategy proven successful with clients like Ibis and Novotel. Of course, this involves supporting your team throughout the transition for a smooth and effective implementation.
BUSINESS PLANS AND FEASIBILITY STUDY
BSG Hospitality Consulting helps hotel owners and hotel operators draft budgets and business plans for hotels and restaurants. We can create one for you from scratch or review a set of business plans for your multiple businesses. We bring with us over a decade's experience in making and reviewing business plans and we are willing to share our knowledge with our clients. BSG Hospitality Consulting will work with you to lay the blueprint for your business. If you are a chain of hotels and are finding it cumbersome to manage budget reviews, BSG Hospitality Consulting is here to help.
MYSTERY SHOPPER SERVICES
Your hotel team is doing their best to serve your guests. As a hotel owner, using a Mystery Shopper helps you understand how engaged your team is. Mystery Shopping is a great way to stay abreast with the goings-on at your hotel in your absence and gives you an independent view of your hotel operations. With hotels coming back on track, albeit with restructured teams, its never too late to invest in a round of Mystery Shopping.
Our Mission
To leverage our deep hospitality knowledge to create transformative hotel experiences, maximizing value for our clients and shaping the future of the industry.
Our Vision
Our vision is to provide the highest level of consulting services to hoteliers, helping them to create memorable experiences for their guests.
